Stationery products can be returned within 14 days for full credit assuming they are unopened and in their original packaging. Stationery products returned after 14 days from the date of purchase will be credited at 80% of the order value. Our suppliers will only credit us 80% after this date.
Furniture products cannot be returned to our suppliers once the item has been built and therefore cannot be credited. James Dow may be able to accept certain items back on the condition that they are resold prior to a credit being issued but this is subject to the Directors approval